Profile

Infrastructure Systems Engineer/System Administrator experienced in system maintenance and server data-center operations management. Proven track record of success in developing, deploying, and evaluating systems to improve uptime and efficiency.

Experiences

Infrastructure Systems Engineer

Sep 2023 - Present
Public Transportation Company - Riyadh, Saudi-Arabia
  • Played a key role in the architecture, design, and deployment of Microsoft and Active Directory systems.
  • Developed and implemented procedures for installing, testing, and maintaining Active Directory environments.
  • Facilitated the management of Office 365 tenants, supporting a seamless hybrid/cloud environment.
  • Utilized third-party products for effective Active Directory management.
  • Diagnosed and resolved various system and application issues, ensuring optimal performance.
  • Managed infrastructure hypervisor Nutanix HCI AHV.
  • Managed infrastructure backup solution Commvault.
  • Deployed Patch Management solutions to maintain endpoint compliance.
  • Assisted in providing technical solutions for vulnerability reports.
  • Provided support and guidance to Service Desk as a technical team leader and L2/L3 Support.

Infrastructure Systems Engineer

Dec 2021 - Aug 2023
Emircom - Riyadh, Saudi-Arabia (Remote)
  • Assisted in architecture, designing and deployment of all elements related to Microsoft and AD products.
  • Implemented procedures for installation, testing and maintenance of Active Directory.
  • Worked on Office 365 to manage enterprises cloud environments.
  • Resolved issues relating to systems and applications by providing the proper solutions.
  • Implemented and managed third-party products to manage Active Directory.
  • Worked on vCenter Server to manage ESXi hosts with a large scope.
  • Support current systems by tuning performance, allocating storage space, and implementing critical system and application patches.
  • Troubleshoot software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
  • Installed and configured backup repositories and proxies according to specific settings and configured backup jobs to project’s standards.
  • Monitored daily backup jobs to fix and clean up an ignored system.

Infrastructure Systems Engineer

Sep 2021 - Nov 2021
Insights Solutions - Cairo, Egypt
  • Investigating customers’ current IT system, documenting user needs and recommending improvements.
  • Deploy and Implement MS Infrastructure Services and Products.
  • Testing and repairing system faults.
  • Providing technical guidance and troubleshooting systems.
  • Monitoring systems to ensure efficient operation.
  • Provide technical support for ongoing system maintenance.

IT Trainee

6 Months
Cairo Airport Cargo Company (CACC) - Cairo, Egypt
  • Attended training courses in MCSA and CCNA to build understanding of managing and troubleshooting system and network industry.
  • Gained understanding of comprehensive knowledge in Windows Server 2008 and 2012 procedures by closely monitoring, troubleshooting, and establishing business continuity for AD-DS services.
  • Obtained ICT Help Desk Administrator role to prepare for position.

Projects

(Associated with Public Transportation Company)

  • Managed ActiveDirectory domain environment.
  • Managed Microsoft Office 365 cloud tenant.
  • Active Directory replication troubleshooting.
  • Implemented Patch Management solution (SCCM).
  • Implemented AD Management solution (ADManager).

(Associated with Emircom)

  • Managed ActiveDirectory domain environment.
  • Managed Microsoft Office 365 cloud tenant.
  • Active Directory replication troubleshooting.
  • Implemented Patch Management solution (SCCM).
  • Implemented AD Management solution (ADManager).

Fursan Travel

Jan 2022 – Jul 2022

(Associated with Emircom)

  • Managing ActiveDirectory domain environment.
  • ActiveDirectory replication troubleshooting.
  • Managing Virtualization Environment (Hyper-V).
  • Managing and Monitoring Backup policies (Veeam).
  • IIS Management.

(Associated with Emircom)

  • Managed multi-ActiveDirectory domain environments.
  • ActiveDirectory replication troubleshooting.
  • Managed Virtualization Environment (VMWare vCenter).
  • Managed and Monitoring Backup policies (Veeam).
  • Created patch deployments for servers and workstations (SCCM).
  • Engaged in SQL Server migration and failover cluster activities.
  • Engaged in LDAP integration and service accounts.

Phoenix Online – Multiplayer Online Role-Playing Game

  • Wrote code on C# using Microsoft Visual Studio.
  • Modified existing software to correct coding errors, upgrade interfaces and improve overall performance.
  • Monitored and updated back-end data by inter-communicating between C# and MySQL.

(Associated with El-Shorouk Academy)

  • Collaborated with a team of 7 as a team leader in the development of CVlizer project.
  • Wrote code on Python using PyCharm.
  • Gained understanding in Natural Language Processing (NLP) and Machine Learning.
  • Build back-end and front-end using MongoDB and Python Flask.

Certifications

CV Builder

2020 - 2021
Microsoft (111-222)

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Git learning

2019
Microsoft (111-222)

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OSS Contributions

You can list your open source software contributions in this section. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum et ligula in nunc bibendum fringilla a eu lectus.

Tempo - A responsive website template designed to help startups promote their products or services and to attract users & investors
Atom - A comprehensive website template solution for startups/developers to market their mobile apps.
Delta - A responsive Bootstrap one page theme designed to help app developers promote their mobile apps

Publications

You can list your publications in this section. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum et ligula in nunc bibendum fringilla a eu lectus.

  • The Art of Computer Programming
  • Donald E. Knuth
    Addison-Wesley, 1968
  • Genetic Programming III: Darwinian Invention & Problem Solving
  • Koza, J.R., Andre, D., Bennett, F.H., Keane, M.A.
    Morgan Kaufmann Publishers Inc., San Francisco, CA, USA, 1st edn. (1999)
  • A syntax directed compiler for Algol 60
  • Edgar T. Irons
    Comm. ACM 4 (1961), 51–55

    Skills & Proficiency

    Python & Django

    Javascript & jQuery

    Angular

    HTML5 & CSS

    Ruby on Rails

    Sketch & Photoshop